Intro to dynamic pricing

Once you have categorized your portfolio into groups and defined margins for each group, you can take advantage of additional tactics for strategic pricing.

Dynamic pricing is a concept that aims to capitalize on the current market situation. It is used in airline ticket sales, concert ticketing, food delivery services, and increasingly in online commerce. In e-commerce, it assumes that you can track relevant market data, demand, competition, stock levels, etc., and adjust product prices accordingly.

With a well-chosen dynamic pricing strategy, you can quickly increase revenue or margins, making it easier to achieve your pricing goals (and thus the overall business objectives).

As in the previous chapter on strategic pricing, the foundation here is also grouping products into categories. Once this is in place, you have a solid foundation to start applying elements of dynamic pricing.

By the way, not all groups need to be dynamically repriced right away. As outlined in the chapters on pricing strategy, different tactics apply to different groups. You can decide which groups are suitable for dynamic pricing and which should remain unchanged at the start.

Dynamic pricing - based on competition

The most common form of dynamic pricing is competitor-based pricing (we will discuss pricing for products without competitors in advanced tactics). A common myth about competitor-based pricing is that it simply means undercutting competitors, which ultimately destroys market margins.

A key prerequisite for competitor-based dynamic pricing is having a high-quality data source—the easiest way to obtain this is from the authors of Pricing Academy.

Another requirement is a basic understanding of your competitors. At this stage, no deep analytical work is needed—just define your relevant competitors based on your current market knowledge.

In most cases, it is not advisable to compete against the entire market, as you are often up against hundreds or even thousands of online stores.

Rules in dynamic pricing

Dynamic pricing is mostly based on rules. These rules function on a simple principle: when a certain market, stock, or demand condition occurs, the product price adjusts according to a predefined setting.

The core logic behind dynamic pricing rules is simple: "If X happens, reprice the product to Y."

For example, you could create a rule with the condition: "If we are the only seller with this product in stock, set a 50% margin." You could then add a second rule: "If we are not the only seller with this product in stock, set a 30% margin."

Congratulations! You’ve just set up your first dynamic pricing rule—offering a 30% margin in a competitive market and automatically increasing to 50% when you have exclusive stock.

For many new users, dynamic pricing can feel unfamiliar and uncomfortable in the first few weeks. It changes established workflows—suddenly, prices may adjust without manual input from the product manager. That’s why we recommend starting with the simplest rules and implementing dynamic pricing gradually.

Here are two low-risk dynamic pricing rules that change prices infrequently, making them a good starting point:

  • Price increase for very underpriced products
    Set a rule that ensures your price maintains your margin. Only if your product is at least 10% cheaper than the lowest competitor should the system increase your price so that you remain just 1% cheaper than the competition.

  • Mild competitive pricing

    The most common rule we see when businesses start with dynamic pricing is light competition-based pricing. You define your target margin. If all competitors are priced higher, your price increases to match them. If competitors are priced below your target margin, you keep your predefined margin instead of undercutting further.

In reality, by implementing dynamic pricing this way, you will:

  •  Maintain and enforce your minimum margin as planned in your strategic pricing.
  •  Capitalize on market opportunities and respond to changing conditions.
  • Gradually adapt yourself and your team to dynamic pricing and its impact—eliminating the need for micromanaging every price.
  • Prevent competitors from dictating your prices and controlling your entire business through pricing pressure.

Questions for the chapter Product Pricing

  • How do you currently segment your portfolio for repricing? Do you think it is structured correctly?
  • If your competitor has a different price for a certain product group, what margin are they likely operating with (assuming they don’t have drastically different purchase costs)? How can you leverage this if their price and margin are lower? How can you leverage this if their price and margin are higher?
  • Do you know how dynamic the market is in terms of price changes? If you adjust your price, how quickly do competitors respond?
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